Concerns Raised Over Care of Siberian Husky After Multiple Vet Appointments

A dog owner has raised concerns about the veterinary care provided by PrimaVets after their Siberian Husky, Blue, experienced a significant decline in health following multiple visits to the clinic, later being diagnosed with zinc responsive dermatosis.

Siberian Husky Blue before the first vet visit

Blue was taken to PrimaVets in Heywood on 20 December 2025 after her owner observed changes including hardened, flaky and painful ears, as well as redness around her eyes. An appointment was arranged to assess these symptoms.

According to the owner, the veterinarian examined Blue’s ears and eyes and commented on the condition of her ears before continuing the examination. The consultation also included an assessment of hair loss to Blue’s hindquarters, which the owner states was attributed to chronic arthritis.

The owner has also expressed concerns about how Blue was handled during the initial visit. They allege that a member of staff pushed Blue into the examination table and that she was restrained by her muzzle despite, in their view, showing no signs of aggression. PrimaVets has not publicly commented on these specific claims.

Blood tests were carried out at the owner’s request during the appointment. The owner states they were later informed that the results showed no abnormalities. No diagnosis was made in relation to Blue’s ears or eyes at that time, and the owner was advised to contact the clinic after the Christmas period with an update on Blue’s condition.

The owner reports that Blue’s condition worsened in the weeks that followed. A second appointment was booked for 31 January 2026, with the owner stating that Blue’s symptoms had significantly deteriorated since the previous visit.

Siberian Husky, Blue After the first vet visit

During the second consultation, clinic staff reportedly noted that Blue’s condition appeared more severe than during her earlier visit. The owner states that the veterinarian raised the possibility that Blue’s symptoms could be indicative of a tumour.

The owner says they suggested that Blue’s symptoms were consistent with zinc responsive dermatosis, a condition known to occur in Arctic breeds such as Siberian Huskies. According to the owner, this possibility was not initially considered likely, and a second blood test to assess zinc levels was carried out following further discussion.

Siberian Husky, Blue After the first vet visit

The owner states that the results of this second test were received approximately one week later and confirmed a diagnosis of zinc responsive dermatosis.

Siberian Husky, Blue After the first vet visit

By the time the diagnosis was confirmed, the owner reports that Blue had developed severe facial infections, open skin lesions and loss of vision. The owner believes that earlier diagnosis and treatment may have reduced the severity of Blue’s condition; however, no independent assessment has been published to confirm this.

Medical History for the Siberian Husky

Medical History for the Siberian Husky

The owner has since called for a review of the veterinary care provided. They also state that they requested an apology from PrimaVets, which they claim was declined, with the clinic maintaining that the care provided was appropriate.

PrimaVets has been contacted for comment.